Age Sensitivity Consulting Services
If you are in business a portion of your clients is part of the 46 million Americans over age 60. Equally important, by 2060 the number of older adults will double. In view of these facts, I provide services to improve your internal processes and client experience.
By offering training, your staff gains valuable insight for use in customer service, marketing, and product development. In addition, your team will gain awareness about the challenges older adults face in using your product or service. Click Here to learn more about my work.
Aging Sensitivity Training Program
- Simulate Age Related Impairments
- Role-Playing Exercises
- Review and Analysis of Client Services