@Lyft It’s Like Magic – Conversations From 1st Time Rider
Lyft and Elderly Drivers
When Lyft came on my radar I knew it was a game changer for elderly drivers. Now fast forward a handful of years and we are seeing the company forge partnerships with health care providers. However, if you are an adult child or work with older adults adoption of ridesharing is a tough sell.
Taking the First Ride
Recently I seized the opportunity get my elderly friend to take a Lyft ride. Perhaps cajoled might be a better description. In fact, it took me about 20 – 30 minutes to convince her to try ridesharing. The destination, a local restaurant a few minutes from her home. Seeing that most of her travel is within 15 minutes from her home it was ideal.
In spite of her resistance I persevered. “I can drive she explained.” Yes, you can I replied. “It’s so close” she added. Yes, a perfect opportunity to for a ridesharing experiment I countered. Prior to this conversation, I had been planting the seeds of ridesharing. Finally, with gentle persuasion, she agreed.
Patience and Persistence
After agreeing to try Lyft was the actual process of using the ridesharing app. First, finding her magnifying class so she might easily read the screen. Second, identifying the elements of the app on her smartphone screen. Next, the breaking down the steps to request a ride. Then it was asking her to request her first Lyft ride.
It’s Like Magic
During this 20-minute coaching process, her emotions went from skeptical to excitement. This is an adventure she exclaimed. When the car arrived she beamed at me and said this is like magic. When it comes to ridesharing it may take some time to adopt the habit. However, the benefits to elders outweigh the learning curve.
Currently, I am the Director of Program Innovation at Advocates For Aging. My claim to fame? First gerontologist to speak at South by Southwest. Another accomplishment? Freewheeling After Sixty the first book to make it easier for older adults to give up driving. Lastly, this summer I’ll be speaking at the National Association of Area Agencies on Aging on Let’s Talk Sexy: It’s Part of Aging.